Help Center

Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world everyday. We ensure that we are available for questions or any other communication with our valued customers  at all times. 

The time frame for order delivery is divided into two parts: 

1) Processing Time: Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24-hours after the order is placed. The manufacturer and national post from the country of origin process the orders, which takes an additional 2 - 4 days. 

2) Shipping Time: This refers to the time it takes for items to be shipped from our warehouse to the destination. International delivery usually takes about 15 - 30 business days. US orders are shipped by e-packet, which is a US Postal Service product. After processing and leaving the warehouse, items usually take between 12 and 20 business days to arrive at their destination but can take longer.

PROCESSING TIME: Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24-hours after the order is placed. The manufacturer and national post from the country of origin process the orders, which takes an additional 2 - 6 days. 

• SHIPPING TIME: This refers to the time it takes for items to be shipped from our warehouse to the destination. International delivery usually takes about 15 - 30 business days. US orders are shipped by e-packet, which is a US Postal Service product. After processing and leaving the warehouse, items usually take between 12 and 20 business days to arrive at their destination but can take longer from time to time. Our longer shipping times mean that your products are made to order in order to reduce waste in our world and allow us to keep our prices lower than brand name competitors. 

Our passion for all things Hygge has fuelled a desire for collaborating with suppliers around the world that offer the products both we and our customers love while ensuring they are produced in an ethical manner. Although many of our products are inspired from the home of Hygge, Scandinavia, we source our products from Canada, the United States, Asia and Europe. The slight drawback of working with suppliers from many different countries is that delivery times vary and products sometimes arrive at different times despite being on one order. This, however, allows us to keep our costs down, our carbon-footprint low, and our quality high. 

At Hygge Nord, we strive to pass on the best possible pricing to our valued customers. Because of this, many of our products are made to order and some of our products will arrive from different suppliers. Please wait a little longer, the rest of your shipment will arrive soon. Thank you.